A fully automated, AI-based, chargeback solution that lets
you recapture profit, at scale.
One powerful platform for everything: chargebacks, prevention and beyond.
Templates alone can’t re-take your revenue. Justt’s ai-based dynamic argument capabilities mass-customize each and every evidence document (aka representment), for the best results. No other company does that.
Never miss a deadline, no matter the fluctuations, workforce turnover or rule changes. Justt has you covered whatever your chargeback volume.
Justt connects to over 500 data points, automatically ensuring the best evidence is always used. With granular A/B testing, Justt never ceases to improve.
Justt presents all your chargeback data in one central dashboard, saving time and highlighting action items. Plus, it uses predictive insights to help you plan smarter.
Whatever your industry, Justt optimizes your win rates. It seamlessly enriches
evidence documents with the right data & dynamic arguments.
Every chargeback is unique: evidence, formats, issuers, cardholder information, and more. Templates flatten your arguments and hurt your win rate. Justt customizes compelling evidence per dispute, on an argument by argument level, to ensure success.
Issuer personnel have little time to scan an evidence document (representment); it can be 20 (!) pages long. Justt’s submissions shine in the 2-3 minutes they are read by reviewers.
Dynamic arguments are continuously adjusted, tuned, and chosen based on industry and merchant-specific learnings - which means your win rates will keep improving.
In most cases, the best strategy is to fight 100% of chargebacks. But sometimes you need to factor in fees incurred on lost chargebacks or delayed acceptance.
Justt maximizes chargeback revenue by predicting the ROI of each dispute and recommending whether to fight or accept it - factoring in fees, win likelihood, and chargeback value.
Determine your scope of chargeback disputes based on their dollar value, reason code, payment method and more.
Automate chargeback acceptance with custom rules to avoid fees and meet deadlines. Determine which decisions should be left for manual review.
As the first company to use AI in the chargeback space, we understand that humans are necessary too. Our customer success team will be happy to share their expertise and build the chargeback process you need, together.
Our chargeback domain experts make our technology even better. When the industry changes (e.g. card scheme rules change) our experts adapt the Justt technology core, delivering benefits to all our merchants, at scale.
Automation is great, but if you are in need of manual processes or just need to add one last touch, you can do that too with Justt.
Justt standardizes chargeback data from all PSPs into one clear, unified interface, providing one place to do all your work. You can filter views to fit your team or the way you work.
Easily identify chargebacks that need your attention and track the status of your represented cases. Information can also be retrieved via the API. You can also see what needs enrichment, and easily add it, using the API or otherwise.
Control which chargebacks are fought or accepted based on your business strategy or make use of dispute optimization, which optimizes fight or accept decisions on your behalf.
Automate chargeback acceptance with custom rules, or review and accept chargebacks manually.
Justt offers pre-chargeback alerts and RDR powered by Ethoca and Verifi. This lets you issue a proactive refund, optimizing your chargeback & fraud ratios, and maintaining good standing in your payment processor relationships.
Justt presents all your chargeback data in one central dashboard, saving
time and highlighting action items. Plus, it uses predictive
insights to help you plan smarter.
Providing us with merchant data from your systems can increase win rates. We make this as easy as you need it to be: you can go live without adding any additional data, send us weekly CSVs, or add on a case-by-case basis or simply connect to our API.
Justt has the security credentials you need to safeguard both your customers and your compliance.
Justt will charge you only when the chargeback funds are returned to you, the chargeback lifecycle is complete and the funds can’t be taken away. When you win, we win too.
